At Techniax Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your personal data. By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect and process the following information about you:
1.1 Personal Information:
- Contact Information: Name, email address, phone number, and mailing address.
- Business Information: Company name, job title, industry, and other business-related details.
- Payment Information: Credit card details, billing address, and other payment-related information (only if you make a purchase or engage our services).
1.2 Technical Information:
- Device Information: Information about the device you use to access our website, including IP address, browser type, operating system, and device identifier.
- Usage Data: Information about your use of our website, including pages visited, time spent on pages, links clicked, and other interaction data.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our website. You can manage your cookie preferences through your browser settings.
1.3 Communication Information:
- Correspondence: Records of any communication you have with us, including emails, phone calls, and online chat transcripts.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 Service Delivery:
- To provide and manage the services you request, including website development, design, digital marketing, and other related services.
- To process payments and manage billing.
2.2 Communication:
- To respond to your inquiries and provide customer support.
- To send you important updates, newsletters, and promotional offers (you can opt out of marketing communications at any time).
2.3 Website Optimization:
- To improve the functionality, performance, and usability of our website.
- To monitor and analyze website usage and trends to enhance user experience.
2.4 Legal Compliance:
- To comply with legal obligations and respond to lawful requests from public authorities.
- To protect our rights, property, and safety, as well as the rights, property, and safety of our users and the public.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers:
- We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and analytics services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 Business Transfers:
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
3.3 Legal Obligations:
- We may disclose your information if required by law, court order, or government regulation, or if such disclosure is necessary to protect our rights or the rights of others.
4. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We use encryption technologies to protect sensitive information during transmission.
- Access Controls: Access to your personal information is restricted to authorized personnel only.
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
5. Your Rights
You have the following rights regarding your personal information:
5.1 Access: You have the right to request access to the personal information we hold about you.
5.2 Correction: You have the right to request the correction of inaccurate or incomplete personal information.
5.3 Deletion: You have the right to request the deletion of your personal information, subject to certain legal restrictions.
5.4 Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
5.5 Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
5.6 Withdrawal of Consent: If you have provided consent for the processing of your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at [email protected].
6. International Data Transfers
Techniax Solutions is based in India, and your information may be transferred to and processed in countries outside of your own. We ensure that any international transfers of your personal information are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your data.
7. Third-Party Links
Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of any website you visit.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete such information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Techniax Solutions
B-34, New Tagore Nagar
Ludhiana, Punjab
India, 141001
Email: [email protected]
This Privacy Policy is designed to provide you with a clear understanding of how we handle your personal information. By continuing to use our website and services, you agree to the terms outlined in this policy. We are committed to safeguarding your privacy and ensuring that your personal data is handled with care and respect.